Table of Contents
Settlement Checklist #
Use this checklist to plan and monitor the key settlement tasks before arrival and throughout the first months of supporting a Refugee Household.
| Settlement Need | Lead CSG Member |
|---|---|
| Pre-Arrival | |
| Arrange short-term accommodation | |
| Arrange a welcome pack with food, toiletries, clothes, phone, etc. | |
| Arrange income support for first two weeks | |
| Register for the Free Interpreting Service | |
| Identify and engage key community contacts (GP, real estate, etc.) | |
| Prepare Notification of Refugee Arrival form, to lodge post-arrival | |
| Have bank and other Services Australia forms ready | |
| Within One Week of Arrival | |
| Meet newcomers at airport and transport to accommodation | |
| Assist newcomers to open a bank account (within 48 hours) | |
| Assist to register with Services Australia (for income and Medicare) | |
| Orientate to neighbourhood: transport, shops, parks, police station, post office, etc. | |
| Within One Month of Arrival | |
| Connect refugee participants with a local GP | |
| Assist refugee participants to secure long-term housing | |
| Once Long-Term Housing is Secured | |
| Assist refugee participants with connection of utilities | |
| Provide furniture for long-term housing | |
| Enrol children in school (and/or preschool if desired) | |
| Assist adults to enrol in English classes and/or other study | |
| Assist newcomers to access employment if they’re ‘job ready’ | |
| Assist adults towards their employment goals: develop a resume, show how to search for jobs online, etc. | |
| Connect with local community, services, social and recreational opportunities, place of worship, cultural or diaspora groups, etc. |
“Settlement is most successful when responsibilities are shared across the Community Supporter Group and reviewed regularly as newcomers become increasingly independent.”
