Introduction to Australia’s First Nations History #
Support newcomers to build confidence in Australian life by introducing local systems, cultural expectations and community values while encouraging independence and respect for diversity.
At a glance #
- Orientation is an ongoing process, not a single conversation.
- Introduce practical information gradually so newcomers can use it in real life.
- Include First Nations perspectives from the beginning.
- Use trusted resources to reinforce information about Australian systems, culture and community life.
CSG responsibilities #
- Introduce newcomers to everyday life in Australia.
- Explain local services, systems and community expectations.
- Provide information about Australian laws and values.
- Encourage independence through practical orientation.
- Support respectful understanding of Australia’s cultural diversity and First Nations history.
Introducing Australia’s First Nations history #
Orientation should acknowledge that settlement in Australia involves multiple histories and perspectives.
As recognised in the Settlement Council of Australia’s Reconciliation Action Plan, settlement can represent safety, hope and opportunity for refugee communities while also acknowledging that colonisation caused profound displacement, violence and ongoing disadvantage for Aboriginal and Torres Strait Islander peoples.
CSGs are encouraged to incorporate First Nations recognition from the newcomers’ earliest experiences in Australia. This may include introducing the Traditional Owners of the local area, explaining the purpose of a Welcome to Country and an Acknowledgement of Country, and encouraging opportunities to learn about local Indigenous history, cultures and communities.
The Settlement Council of Australia’s Reconciliation Action Plan provides useful background and practical guidance.
Orientation checklist #
Orientation checklist #
- Can they access healthcare?
- Can they access education?
- Can they navigate the local area?
- Have they received information about child safety, family violence and gender equality?
Orientation considerations #
Minimum responsibilities of a Community Supporter Group #
There may be cultural considerations in how orientation is delivered. Some newcomers may prefer certain conversations to take place with someone of the same gender.
The primary goal of orientation is to build independence. CSGs should support newcomers by doing things with them rather than doing things for them.
“Effective orientation builds independence. Be guided by newcomers’ preferences, recognise cultural considerations, and focus on doing with rather than doing for.”
