Settlement Guidebook
- (Ch1) About this Settlement Guidebook
- (Ch1) About the CRISP
- (Ch1) About Refugee Participants of the CRISP
- (Ch1) Summary of CSG Commitments (the 11)
- (Ch1) Summary of Foundational Concepts
- (Ch1) Insurance, Fundraising, Media & Promotion
- (Ch1) CRSA Support for CSGs
- (Ch1) CRSA Community Hub
- (Ch2 intro) The Settlement Plan — overview
- (1.1) Airport Reception
- (1.2) Transit Support
- (1.3) Initial Cash on Arrival
- (1.4) Welcome Pack of Essential Items
- (1.5) Access to a Phone and Data
- (1.6) Engaging Your Local Community Pre-Arrival
- (1.7) Orientation
- (1.8) CRSA Resources for Refugee Participants
- (2.1) On-Arrival Accommodation
- (2.2) Long-Term Accommodation
- (2.3) Furniture and Basic Household Goods
- (2.4) Bond Loan Schemes
- (2.5) Utility Relief Schemes
- (3.1) Pre-Arrival Communication
- (3.2) Post-Arrival Communication
- (3.3) The Importance of Language Support
- (3.4) Document Translation
- (4.1) Bank Account
- (4.2) Services Australia
- (4.3) Payment Types and Pay Rates
- (4.4) How to Register for Income Support
- (4.5) Medicare
- (4.6) Tax File Number
- (4.7) Engaging with Services Australia
- (4.8) Multicultural Services Officers (MSOs)
- (4.9) Mutual Obligations (Reporting Income)
- (4.10) Identity Documents and VEVO
- (5.1) Physical Health
- (5.2) Accessing Pre-Arrival Health Information
- (5.3) Before the Household Arrives
- (5.4) After the Household Arrives
- (5.5) Dental and Optical
- (5.6) Mental Health
- (5.7) Torture and Trauma Services
- (6.1) School Aged Children
- (6.2) Preschool Aged Children
- (6.3) Adult Migrant English Program (AMEP)
- (6.4) AMEP Online
- (7.1) Setting Expectations about Transport
- (7.2) Public Transport
- (7.3) Driving
- (8.1) Understanding Career Aspirations
- (8.2) Employment Readiness
- (8.3) Employees’ Rights in the Workplace
- (8.4) Pre-Arrival Skills, Qualifications & Expertise
- (8.5) Cash-in-Hand Employment
- (8.6) Entrepreneurship
- (9.1) A Lifestyle within Their Means
- (9.2) Financial Literacy
- (9.3) Remittances
- (10.1) Religion and Faith
- (10.2) Diaspora Communities
- (10.3) Local Services
- (10.4) Settlement Engagement & Transition Support (SETS)
- (10.5) Local Communities
- (10.6) Refugee Youth
- (10.7) Children and Families
- (10.8) LGBTQIA+ Newcomers
- (11.1) Australian Cultural Orientation (AUSCO)
- (11.2) Orientation Topics
- (11.3) Introduction to Australia’s First Nations History
- (12) Settlement Checklist (12-month)
- (Ch3-1) Managing Expectations and Assumptions
- (Ch3-2.1) Family Separation
- (Ch3-2.2) Family Reunification
- (Ch3-3.1) Secondary Migration
- (Ch3-3.2) Responding to Relocation Requests
- (Ch3-3.3) Ending CSG Support on Relocation
- (Ch3-3.4) Managing Funding & Furniture on Relocation
- (Ch3-4.1) Critical Incident Reporting
- (Ch3-4.2) What is a ‘Critical Incident’?
- (Ch3-5.1) The Best Interests of the Child
- (Ch3-5.2) Behaviours That May Constitute Child Abuse
- (Ch3-5.3) Child Protection Reporting Details
- Conversational English
- (Ch4) Appendices — foundational training refresher (Community Hub)