Table of Contents
Registering with Services Australia #
Registering with Services Australia enables the Refugee Household to access government income support and Medicare. Preparing the required documents and following the recommended process can help avoid unnecessary delays.
At a glance #
- Follow CRSA’s registration guide step by step.
- Submit the initial paperwork by email where possible.
- Use the dedicated CRISP registration process to minimise delays.
- Expect some waiting times and administrative processes.
Recommended registration process #
Services Australia registration guide
Services Australia (formerly Centrelink) administers government income support and Medicare.
CRSA recommends following its step-by-step registration guide and submitting the initial registration paperwork by email rather than attending a local Services Australia office. Many local offices are not staffed by Refugee Services specialists, which may result in incorrect advice or delays.
Registration guide:
Services Australia Registration Guide
CRSA recommends following its step-by-step registration guide and submitting the initial registration paperwork by email rather than attending a local Services Australia office. Many local offices are not staffed by Refugee Services specialists, which may result in incorrect advice or delays.
Registration guide:
Services Australia Registration Guide
Additional guidance #
For a broader overview of Services Australia and the registration process for CRISP participants, CSGs can also refer to the additional training material provided by Services Australia.
Services Australia overview:
Services Australia presentation slides
“Patience and good preparation help ensure newcomers receive government support as quickly as possible.”
