Table of Contents
- Initial Cash on Arrival
- At a glance
- Why provide cash on arrival?
- Good practice
- Provide an amount equivalent to two weeks of Commonwealth income support.
- Plan how your group will make the funds available before arrival.
- Present the money in a respectful and dignified way.
- Consider including a short welcome note in the Household's first language explaining how long the funds are intended to last.
- What's next?

Initial Cash on Arrival #
Provide two weeks of income support on arrival to help the Refugee Household meet immediate needs while government payments are being arranged.
At a glance #
- Provide two weeks of income support on arrival.
- Match Commonwealth income support rates.
- Present the funds in a way that promotes dignity, choice and independence.
Why provide cash on arrival? #
CSGs should provide two weeks of income support on arrival, based on current Commonwealth entitlement rates.
Payment rates are available here:
Current Commonwealth payment rates
Even if essential expenses have already been covered, having access to cash on arrival can provide the Household with a greater sense of security, independence and control during a significant period of change.
Good practice #
“Providing immediate access to cash supports dignity, independence and informed choice during a household’s first days in Australia.”
