Conversational English #
Everyday conversations help newcomers build confidence in English while complementing formal language learning and professional interpreting support.
At a glance #
- Encourage regular opportunities to practise conversational English.
- Support participation in formal English language classes.
- Continue using professional interpreters for important discussions.
- Regularly check whether the Household needs additional language support.
Practising conversational English #
While formal English classes are an important part of settlement, confidence often develops through everyday conversations. Time spent with Community Supporter Group (CSG) members gives newcomers valuable opportunities to practise spoken English in natural, supportive settings.
Some groups choose to set aside regular time each week specifically for conversational English practice. These informal conversations can complement formal language learning and help build confidence over time.
Professional interpreters should still be used for important discussions involving medical, legal or other significant matters.
LANGUAGE Checklist #
- Is the Refugee Household participating in the Adult Migrant English Program (AMEP)?
- Is the Household taking part in other English learning opportunities, such as classes offered through a local library or community centre?
- Does the Household know how to access an interpreter whenever one is needed?
Foundational considerations #
Considering Culture #
Communication styles vary across cultures, and some people may naturally communicate in more indirect or deferential ways. Asking for help can be difficult, particularly when language barriers exist. Rather than waiting for newcomers to raise concerns, regularly and explicitly invite questions and check whether they need additional support.
Privacy and Confidentiality
Respecting privacy helps build trust. While community members who speak the same language can provide valuable support, there may be situations where newcomers prefer the anonymity of an independent interpreter, particularly when discussing sensitive or personal matters.
“Everyday conversations build confidence, but professional interpreters remain essential for important decisions and sensitive discussions.”
