Resources for community groups
Key: ⬤ Developed by CRSA | ⬤ Developed by local groups and shared with the community | ⬤ Developed by external organisations | $ Costs associated with this resource
Jump to: Key CRSA resources | Global sponsorship resources | Setting up your group & general info | Settlement services | Other sources of settlement information | Local government | Statistics | Language | Learning English – adults | Learning English – children | Housing | Education | Employment | Transport | Finances | Cultural awareness | Health and mental health | Torture & trauma resources | Families & young people
These resources have been compiled to help local groups who provide community-led support to newly arrived refugees. We don’t fact-check these materials and are not responsible for their content. If you have concerns about the content of any of this material, please let us know, and please do share anything you’ve created via media@refugeesponsorship.org.au. (Can’t find something? Try the search function above right.)
⬤ CRISP Application Guidebook Aug 2022
⬤ CRISP Settlement Guidebook Aug 2022
⬤ Fundraising Guidebook and compliance links Nov 2022
⬤ Media & promotions toolkit Dec 2022
⬤ NSW Incorporation Toolkit Nov 2022
⬤ VIC Incorporation Toolkit Jan 2022
⬤ Strategies to Secure Local Housing Aug 2022
⬤ Risk Management and Insurance Information for CRSA Program Groups Jul 2022
⬤ Global Refugee Sponsorship Initiative:
Preparing to welcome refugees (free registration required)
⬤ Canada: Refugee Sponsorship Training Program
⬤ NZ: Nick Regnault, Welcoming the Stranger: Signposts for Building Bridges and Making Peace,
⬤ UK: Reset
⬤ Adelaide City Mentoring Group
NB these notes relate to the GMP and are NOT relevant to the CRISP
Checklist 1: Your First Meeting with Mentees
Checklist 2: Personal Documentation
Checklist 3: Managing Gifting
⬤ Murray Valley Sanctuary Refugee Group Policies and Procedures
⬤ Armidale Sanctuary Humanitarian Settlement Inc
Settlement Procedures
Setting up Administration for Fundraising
Note – if you use the CRSA Shout for Good setup you won’t need to carry out these steps (see our Fundraising guidebook for more)
⬤ Ballina Region for Refugees
Homestay Program (includes trauma (pp 10-14) and cultural awareness (pp 15-24)
Resource Kit
⬤ Department of Home Affairs Humanitarian Settlement Program (HSP):
Specialised and Intensive Services (includes TPV/SHEV and permanent Protection visa holders)
Settlement Engagement and Transition Support – Client Services
*2018 Basic Household Goods required to be provided by HSP providers to refugees setting up new homes
⬤ Multicultural NSW New Arrivals to NSW
⬤ Refugee Council of Australia – Service directories for refugees and people seeking asylum
⬤ Department of Social Services Beginning a Life in Australia
⬤ Department of Home Affairs – Key settlement topics
⬤ Multicultural NSW
New Arrivals to NSW
Humanitarian Entrants
⬤ Settlement Council of Australia Settlement Best Practice
⬤ Red Cross Australia Preparing for Emergencies and Resources including flyers and videos in various languages
⬤ Neighbourhood Houses Find a neighbourhood house/centre
⬤ NSW Government Family & Community Services – Refugee Resettlement Workbook (expecially p69-86: Stengths based approach)
Regional settlement
⬤ Department of Social Services – Guide to Supporting Settlement in Regional Australia
⬤ Regional Australia Institute
Steps to Settlement Success: A Toolkit for Rural and Regional Communities
Regional Development & Migration Network Facebook group
⬤ City to Country Project:
The Right Fit: Attracting and retaining newcomers in regional towns
Worth investigating: you may be pleasantly surprised at the range of things on offer from your LGA. Some may be specifically for refugees, but programs for the community at large may also be useful.
⬤ UNHCR
Global resettlement information
Global trends
⬤ Department of home affairs
Humanitarian program statistics
⬤ Refugee Council of Australia Resettlement statistics and submissions
⬤ Department of Home Affairs
language services
Translating and Interpreting Service
⬤ Multicultural NSW Telephone Interpreting Services
⬤ Services Australia – help with government services in other languages
⬤ Department of Home Affairs Adult Migrant English Program (note: 510 hour limit no longer applies)
⬤ SBS Learn English podcast
⬤ Strategies to secure local housing Aug 2022
⬤ Department of Home Affairs Key settlement topics – Housing
⬤ Refugee Council of Australia Information on housing and renting for refugees
⬤ Overview of refugee education programs and initiatives Feb 2022
⬤ Department of Home Affairs Education & Training
⬤ Multicultural NSW Education & Employment
⬤ Refugee Council of Australia – Information about education for refugees
⬤ Refugee Education Special Interest Group University Scholarships (includes TPV/SHEV holders)
⬤ Overview of programs supporting economic participation of refugees Feb 2022
⬤ Department of Home Affairs Key settlement topics – Employment
⬤ Multicultural NSW Education & Employment
⬤ Refugee Council of Australia Information on working in Australia
⬤ Australian Red Cross Work Right Hub
⬤ Humans Like Us:
Government programs and subsidies
Refugee employment services directory
⬤ Tent Partnership for Refugees & Friendly Nation Initiative Australian Employers’ Guide to Hiring Refugees
⬤ Space2b Social Design art and design social enterprise supporting refugees to become financially independent
⬤ Department of Home Affairs Transport
⬤ Multicultural NSW Transport & Driving
⬤ Ballina Region for Refugees Getting a driving licence in NSW
⬤ Setting up myGov and Centrelink factsheet
⬤ Utility Bill Assistance programs
⬤ Setting up a bank account for your group
⬤ ANZ Setting up a bank account
⬤ CommBank
Financial literacy activity book
for newcomers to Australia
Financial literacy guide for supporters of newcomers
Easy English guides to banking in Australia, online banking, financial abuse, and more
⬤ Services Australia:
What is myGov?
Getting Started with myGov: English factsheet
Getting Started with myGov: multilingual factsheets (zip)
Moving to Australia
⬤ GoFundMe Fundraising Tips
⬤ Afghanistan cultural information sheet Oct 2021
⬤ Canadian Refugee Sponsorship Training Program:
Training guide Crosscultural Awareness
2018 webinar Communicating across Cultures
⬤ $ SBS training: Cultural Competence Program
⬤ $ Settlement Services International (NSW) Diversity Training
⬤ $ Multicultural Australia (QLD) Cultural Training
⬤ $ AMES Australia (VIC) Cultural Diversity Program for Employers
⬤ Refugee health tips and advice March 2023
⬤ Public dental programs Feb 2023
⬤ Department of Home Affairs Key settlement topics – Health and well-being
⬤ Refugee Council of Australia Information on your health care, including mental health and disability
⬤ Refugee Health Network of Australia
⬤ Multicultural NSW New Arrivals to NSW – Health
⬤ *NSW Refugee Health Service – Important Information for Sponsors in NSW – Health checks for newly arrived refugees
⬤ STARTTS – Working with HACC [Home and Community Care] clients from refugee-like backgrounds
⬤ (Canada) Refugee Sponsorship Training Program 2019 webinar: Preserving & Improving the Mental Health of Refugees, their Sponsors & Supporters
⬤ This Way Up Multilingual Resources for Mental Health
⬤ Huma Media Health and Life video series (Dari)
⬤ CRSA STARTTS video series featuring Nooria Mehraby from STARTTS (below) speaking at CRSA’s Dec 2021 GMP Peer Forum
⬤ Department of Health Programme of Assistance for Survivors of Torture and Trauma (includes TPV/SHEV holders)
⬤ NSW Service for the Treatment and Rehabilitation of Torture and Trauma Survivors (STARTTS) – Resource Page
⬤ Book: Judith Herman, Trauma and Recovery, 1992
⬤ Huma Media – Refugee Trauma and Mental Health video (Dari)
⬤ Refugee Welcome Collective (US) Trauma informed care practices webinar Apr 2022
⬤ Refugee Sponsorship Training Program (Canada) When Helping Hurts – Reviewing Vicarious Trauma (video) 2019
⬤ Family assistance vouchers Feb 2023
⬤ Working with Young People factsheet May 2022
⬤ Tips for recognising and responding to domestic and family violence (DFV) developed with Settlement Services International
⬤ How to access clothing from Thread Together Jan 2023
⬤ Australian Institute for Family Studies: Reporting child abuse and neglect
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